Contact Us

Victory Barber and Brand


1315 Blanshard st
Victoria Bc
V8W 3S2


Tel: 1-250-381-1522
Email: info@VictoryBarbers.com



We collect information from you when you place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name or mailing address. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

; To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.


;To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

SALES TAX:

Items shipped within British Columbia are subject to 12% HST. Items shipped to any other Canadian Provinces are subject to 5% GST. Items shipped internationally are not subject to sales tax.

SHIPPING RATES:

All purchases under $200 (CAD) will be charged $10 (CAD) for shipping within N. America and $35 (CAD) for International destinations, unless otherwise noted.

All purchases over $200 (CAD) will ship for free within N. America and for $25 (CAD) to all International destinations, unless otherwise noted.

All orders are shipped via Canada Post and are insured and tracked.

Victory Barber and Brand is not responsible for customs fees incurred from importing goods.

RETURNS AND EXCHANGES:

In order to return or exchange goods you must contact us within 48 hours of receiving your order and once authorized, must ship said item(s) back to us within 7 days.

Customers assume all responsibility of costs associated with returning items and in the event of a lost package must be able to produce proof of delivery.

Any returned items must have their original tags attached and remain in like-new, salable condition.

Returned goods may be exchanged for another item or redeemed for Store Credit equal to the whole amount of said goods. Refunds are not offered at this time, except in the case of damaged or defective goods. All discounted goods are final sale.

All international customers must clearly mark “returned goods” on packages and use a local postal service. Any items shipped back to us using UPS will NOT be accepted.